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Useful Practical Information

Emergencies / SOS Deiak (112)

A single freephone telephone number: 112.

 

Public attention

Public Attention Service for the Basque Government: 012

Public Attention Service for Bilbao, Donostia-San Sebastian, Vitoria-Gasteiz: 010

 

Ertzaintza 

The Ertzaintza is the Basque Country's own police force.

Ertzaintza Police Stations (www.ertzaintza.net)

http://www.ertzaintza.net/public/wps/portal/ertzaintza/kcxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKL94s397MASZnF-8QbOgXqR2KIBSDEfD3yc1P1g_S99QP0C3JDI8odHRUBmyIhRg!!/delta/base64xml/L3dJdyEvd0ZNQUFzQUMvNElVRS82X05fN01V

 

Municipal Police

Number for emergencies (092)

Bilbao (94 420 5000)

http://www.euskalnet.net/bilbaopol/

Donostia- San Sebastian (943481300)

http://www.donostia.org/taxo.nsf/fwNweb?ReadForm&idioma=cas&id=A336670&doc=Area

Vitoria- Gasteiz (945 161405)

http://www.vitoria-gasteiz.org/we001/was/we001Action.do?aplicacion=wb021&tabla=contenido&idioma=es&uid=43b477f3_11ac8431f03__7ffd

 

 

Traffic  

 

Driving permit

For issues relating to vehicles, number plates, permits, licenses, MOTs , etc.:

http://www.dgt.es/portal/

 

If you have a driving licence issued outside Spain:

Exchanges and equivalences for licenses issued outside Spain http://www.dgt.es/portal/es/oficina_virtual/conductores/canje_permisos/

 

Traffic conditions

To find real time information about the incidents affecting the roads in the Autonomous Community of the Basque Country, as well as journey routes and/or the latest traffic news, please visit the following website:

http://www.trafikoa.net/public/wps/portal/trafico

 

International calls 

The following are the steps to follow when making a call:

When making an overseas call from Spain, dial 00 + Country Code + regional code + desired number.

The Country Code for Spain when calling from overseas is 34. If you need information about the country or regional codes, you can call the International Information Service: 025.

 

The prefix for Araba/ Álava is 945

The prefix for Bizkaia is 94

The prefix for Gipuzkoa is 943

 

If you would like to make a call through an operator (calls charged to a card, reverse charges or charged to third parties) you should dial:

1009: for national calls

1008: for international calls

 

Post  

All of the information can be found on the website. www.correos.es

 

Banks and Savings Banks 

 

Opening times 

The banks and savings banks open at 8am and close at 2pm, although some remain open until 3pm. Some branches open on Saturday mornings and some afternoons.

 

How to open a current account

Foreign residents need their passport or residence card to open a current account.

Even if you are not a resident you can open an account with your non-resident certificate issued by the police or your consulate, proof of registration with the town council and your passport or ID card.

 

 

Directory of Banks and Savings Banks in the Basque Country 

 

You can find all of the banks and savings banks operating in the Basque Country either on the website for the Bank of Spain, www.bde.es and/or at www.guiadebancos.com which lists the main banks and savings banks in the Basque Country http://www.guiadebancos.com/byprovince.php

 

The Press 

The Basque Country has many newspapers, which can be national, local or those offering different editions for each province.

These newspapers, in addition to providing news of general and local interest, are the perfect way of finding out about cultural events, areas of interest, duty chemists, useful telephone numbers and other information. The following is a list of the most important newspapers: